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About BIXY

Odoo is the platform. What we deliver is the business process, engineered.

About BIXY Technology

BIXY engineers business processes into integrated software, from process analysis and industry-specific system design to Odoo configuration and customization, integrations and operational automation.

Our custom engineering work spans road freight (two operators), automotive dealership sales and outpatient healthcare. We have also implemented Odoo for ZainElectric, a B2B electrical and solar-energy supplier, entirely through configuration, and for Judhur, a consumer-products brand, we configured Odoo Community and brought WhatsApp messaging into it. Delivered on Odoo 17, 18 and 19, Community and Enterprise, self-hosted and on Odoo’s online (SaaS) service.

How we work

We look at how a business runs, then build the logic a standard ERP set-up cannot express: who is owed what after a single truck trip, which online agent takes the next customer, which patients may be dropping out of care, which driver documents are about to expire.

Where a live system exists, we measure it before we fix it: at Elmongy Cars, an automotive dealership, its own messaging data showed two different problems. In the tele-sales work, the one automation able to reassign a live customer conversation was built with a shadow mode and a log of every routing decision.

Why BIXY

Clients get the combination.

Certified Odoo Experts

Our team consists of certified Odoo developers and functional consultants.

People who learn how the operation really runs

As we did from Elmongy Cars’ own messaging data.

Engineers who build what a standard set-up cannot express

Such as trip settlement that leaves every document for finance to approve.

The judgment to configure where configuration does the job

As for ZainElectric: Odoo Enterprise configured, not coded, and in active use.

Plain reporting of what is live and what is not

We separate what is built, what is tested in staging and what is live.

Clients who came back

Two clients, Elmongy Cars and Shams Psychology Center, asked us back for further work after the first phase.

The result is software shaped around how your business works, rather than a business reshaped around its software.

The work in numbers

Measured figures carry their date; estimates show their assumption.

By design
At least 30
full ERP user subscriptions a year, not needed

Built on Odoo 19’s open-source edition, Shams Psychology Center’s clinical system lets about 30 clinicians, and any added later, record with full rights without a full ERP user subscription each, once they move over.

Hundreds
of customers a month

Hundreds of customers a month write to Elmongy Cars on WhatsApp, Facebook and Instagram, and are worked from one inbox.

Estimate
Almost 8
supervisor-hours a month

Estimate: at one minute each, finding and handing back by hand the 457 conversations our audit found hidden in 30 days would take a supervisor almost eight hours a month; the system now keeps them visible for seven days.

Assumptionat one minute each
3,544
follow-up tasks

By mid-October 2026, a daily check at Shams Psychology Center had raised 3,544 follow-up tasks for coordinators: a count of tasks, not a retention result.

Estimate
About 59
coordinator-hours

Estimate: identifying those 3,544 follow-up cases by hand, at one minute each, would have taken coordinators about 59 hours.

Assumptionat one minute each
Estimate
10 to 20
minutes per trip

Estimate: a High Way trip can need up to four documents, each drafted by its own settlement step; preparing two to four by hand, at five minutes each, would take finance 10 to 20 minutes per trip.

Assumptionat five minutes each

Bring one process that frustrates your teams.

In a first working conversation, we will walk through:

  • where it waits unseen
  • where its numbers are re-keyed
  • which of its rules live only in people’s heads
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Or download the portfolio (PDF)